Frequently Asked Questions
Frequently Asked Questions
Have a question before placing your order? You’re in the right place.
Below are answers to some of the most common questions about sizing, processing times, care, shipping, custom orders, and more.
What types of products do you sell?
Becca’s Banging Designs focuses on graphic tees and sweatshirts featuring fun, seasonal, bold, and everyday designs.
Our collections may include holiday styles, game day apparel, western-inspired graphics, funny sayings, and other designs made for everyday wear.
What shirt brands do you use?
Depending on the design, we may use trusted apparel brands such as Comfort Colors and Gildan.
The exact shirt or sweatshirt style used will be listed in the individual product description whenever applicable.
How do your shirts fit?
Most of our apparel is offered in unisex sizing.
For a classic fit, we usually recommend ordering your normal size.
For a more relaxed fit, consider sizing up one size.
For an oversized look, consider sizing up one to two sizes depending on your preferred fit and the specific garment.
Because sizing can vary by brand and style, always review the size chart on the product listing before ordering.
How do I choose the right size?
One of the easiest ways to choose your size is to measure a shirt or sweatshirt you already own and love.
Lay it flat and compare the width and length to the measurements listed in the size chart.
This is especially helpful if you are between sizes or trying to achieve a specific oversized fit.
Are your items made to order?
Many of our apparel items are made to order.
This means your item may be prepared after your order is placed rather than sitting pre-made in inventory.
Because of this, processing time is separate from shipping time.
How long does processing take?
Processing times can vary depending on order volume, product type, and season.
Please review the current processing information listed on the product page or during checkout before ordering.
During busy seasons, holidays, launches, or large order periods, processing may take a little longer.
Is processing time the same as shipping time?
No.
Processing time is the time needed to prepare your order before it ships.
Shipping time begins once the carrier receives your package.
Once your order has shipped, delivery speed depends on the shipping method and carrier.
Will I receive tracking information?
When tracking is available, you will receive tracking information once your order has been prepared and shipped.
Please allow some time for the carrier to scan and update the tracking information after the label is created.
What if my tracking says delivered but I do not have my package?
First, check around your delivery area and with anyone else at your address.
Sometimes carriers mark packages as delivered shortly before the package actually arrives.
If you still cannot locate it, contact the shipping carrier using your tracking number for additional delivery details.
How should I wash my graphic tee or sweatshirt?
To help protect your garment and printed design:
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Turn the garment inside out before washing.
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Wash in cold water.
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Use a mild detergent.
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Avoid bleach.
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Tumble dry on low or hang to dry when possible.
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Do not iron directly over the printed design.
Always follow the care label included with the garment.
Will the shirt color look exactly like the photo?
We do our best to display product colors as accurately as possible.
However, colors may appear slightly different depending on screen settings, lighting, photography, and the garment itself.
Garment-dyed shirts, including certain Comfort Colors styles, may also have slight color variations that are part of their unique finish.
Do you accept custom orders?
Custom order availability may vary.
If custom apparel is currently being accepted, please contact us before ordering so we can discuss your idea, product type, quantity, size, color, pricing, and turnaround time.
Custom work may require payment before materials are ordered or production begins.
Can I request a different shirt color?
Some designs may be available in additional colors depending on blank availability and how the artwork looks on the garment.
If you are looking for a color that is not shown, contact us before ordering and we can let you know whether it may be available.
Can I make changes after placing my order?
Because many items are made to order, contact us as soon as possible if you notice an error.
We cannot guarantee that changes can be made once production has started.
Please double-check your size, color, shipping information, and any personalization details before completing checkout.
Do you accept returns or exchanges?
Return and exchange eligibility depends on the item and reason for the request.
Because many products are made to order, some items may not be eligible for return or exchange unless there is an issue with the order.
Please review our current Return & Refund Policy before purchasing.
What if I receive the wrong or damaged item?
If there is a problem with your order, contact us as soon as possible after delivery.
Include your order information and clear photos of the item so we can review what happened and determine the appropriate next step.
Do you offer local pickup?
If local pickup is currently available, the option will be shown during checkout or noted on the website.
Availability may change depending on schedule, location, and order type.
How can I contact Becca’s Banging Designs?
If you still have a question, use the Contact page on our website and include as much information as possible so we can help you quickly.
For order-related questions, please include your order number when available.
Still Need Help?
We want you to feel confident before placing your order.
If you cannot find the answer you need here, reach out through our Contact page and we will be happy to help.