Cancellation & Order Changes Policy

Cancellation & Order Changes Policy

We understand that mistakes happen and plans can change.

If you need to cancel or update an order from Becca’s Banging Designs, please contact us as soon as possible.

Because many of our items are made to order, we cannot guarantee that changes or cancellations will be possible once production has started.

Order Changes

If you need to change something on your order, contact us immediately.

Possible changes may include:

  • Size

  • Shirt or sweatshirt color

  • Shipping address

  • Personalization details

  • Design details

  • Quantity

We will do our best to help when possible.

However, once blanks, transfers, or other materials have been ordered or production has started, changes may no longer be available.

Shipping Address Changes

Please double-check your shipping address before completing checkout.

If you notice an error, contact us as soon as possible.

We cannot guarantee that the address can be changed after the order has been processed or shipped.

Once a package has been transferred to the carrier, we may not be able to redirect it.

Cancellations

Order cancellations may be accepted depending on the status of the order.

If production has not started and materials have not been purchased specifically for your order, cancellation may be possible.

If production has already started, a cancellation may not be available or may only qualify for a partial refund depending on costs already incurred.

Custom & Personalized Orders

Custom and personalized orders may have more limited cancellation options because they are created specifically for the customer.

Once custom artwork has been approved, materials have been ordered, or production has begun, cancellation may not be available.

Please review all custom details carefully before giving final approval.

Design Changes After Approval

Once a custom or personalized design has been approved, changes may require additional fees if new materials, artwork, or printing are needed.

If production has already started, changes may not be possible.

Refunds for Approved Cancellations

If a cancellation is approved, any eligible refund will generally be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

Any non-refundable costs already incurred may be deducted when applicable.

How to Request a Change or Cancellation

Use the Contact page on our website and include:

  • Your full name

  • Order number

  • Email used at checkout

  • The exact change you are requesting

The sooner you contact us, the better chance we have of making the requested change.

Important

Submitting a cancellation or change request does not automatically guarantee approval.

Each request is reviewed based on the order’s current status.

Thank you for understanding that made-to-order and custom apparel requires materials and production time that may begin shortly after your order is placed.