Return & Exchange Policy

Return & Refund Policy

Thank you for shopping with Becca’s Banging Designs.

We want you to be happy with your order. Returns and exchanges may be accepted depending on the item, order type, and reason for the request.

Please review the policy below before purchasing.

Returns & Exchanges

We may accept returns or exchanges on eligible items.

Eligibility depends on factors such as:

  • The item purchased

  • Whether the item was personalized or custom-made

  • The reason for the return or exchange

  • The condition of the item

  • How soon you contact us after delivery

Please contact us before sending anything back so we can review your request.

Item Condition

To be considered for a return or exchange, items should generally be:

  • Unworn

  • Unwashed

  • Free from stains, odors, pet hair, or damage

  • In original condition

Items that show signs of wear, washing, alteration, or damage may not be eligible.

Sizing Exchanges

If you ordered the wrong size, contact us as soon as possible.

Size exchanges may be available depending on the item and current blank apparel availability.

Because many of our products are made to order, additional costs may apply in some situations.

We strongly recommend reviewing the size chart before ordering.

Custom & Personalized Items

Custom and personalized items are reviewed on a case-by-case basis.

Because these items are created specifically for you, they may not always be eligible for return or exchange.

However, if there is an issue with your custom order, please contact us and we will review the situation.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item

  • Photos of the packaging when relevant

If the issue was caused by an error on our part, we will work with you to make it right.

Depending on the situation, this may include a replacement, exchange, store credit, or refund.

Order Changes & Cancellations

If you need to make a change or cancel your order, contact us as soon as possible.

We cannot guarantee changes or cancellations once production has started or materials have been ordered.

This may include changes to:

  • Size

  • Color

  • Design

  • Personalization

  • Shipping information

Sale & Clearance Items

Sale and clearance items may have different return or exchange eligibility.

Any item marked final sale is not eligible for return or exchange unless it arrives damaged, defective, or incorrect.

Refunds

If a refund is approved, it will generally be issued to the original payment method.

Processing times may vary depending on your bank or payment provider.

Original shipping charges may not be refundable unless the return is due to an error on our part.

Return Shipping

Return shipping responsibility depends on the reason for the return or exchange.

If the issue is due to an error on our part, we will review the appropriate shipping solution.

If the return or exchange is due to sizing, preference, or another customer-related reason, the customer may be responsible for return shipping and any additional shipping costs.

Please do not send an item back without contacting us first.

Packages Returned to Sender

If an order is returned because of an incorrect address, failed delivery, refusal, or another issue outside our control, additional shipping charges may apply before the package can be resent.

How to Start a Return or Exchange

To request a return or exchange, please contact us through our Contact page and include:

  • Your order number

  • The item you are contacting us about

  • The reason for the return or exchange

  • Photos when relevant

We will review your request and let you know the available options.

Questions?

Every situation can be a little different, so if you are unsure whether your order qualifies for a return or exchange, please reach out.

We are happy to review your order and help determine the best next step.

Thank you for supporting Becca’s Banging Designs.